Carrier info
Aetna
Phone: 866-714-9301
Fax: 866-756-5514
Broker Services: 866-714-9301
-Think Agent Tech Support extension 5, DSNP verification line extension 7
-Application fax numbers are on the application
-Member Service issues 800-282-5366
Humana
Phone: 800-309-3163
Fax: 877-889-9936
*Humana Commissions for Biz written PRIOR TO August 24 2020: 877-596-4538
Commissions for Biz written PRIOR TO August 24 2020 email: TPAComm@aiasvcs.com
Humana spending account card guide
Humana Dental Out of Network claim info
Humana OTC Benefit link for ordering
United Healthcare
Phone: 888-381-8581
Fax Application: 888-950-1170
Application Submission Guidelines
UHC Medicare Solutions Operations Guide
BCBS NC
888-868-5598
Medicare Sales Team contact info
Commission portal (Savers)
Members can go anywhere, but for the vision allowance to be counted at the time of payment, use www.cecvision.com vendors
If they go to out of network eye place, they pay and get reimbursed.
OTC stores:
CVS
Discount Drug Mart
Dollar General
Duane Reade
Family Dollar
Fred’s
Giant Eagle
H-E-B
Rite Aid
Walgreens
Walmart
Alignment
P: 888-793-5700
E: PartnerExperience@ahcusa.com
- Daniel Santiago: 919-995-7033 | DSantiago@ahcusa.com Broker Account Manager
- David Pelletier: 704-607-9394 | GPelletier@ahcusa.com Regional Director of Sales – North Carolina
- Brittany Patterson: Event Coordinator 919-791-7016 bpatterson@ahcusa.com
- Broker Support: (888) 793-5700
- Member Services: (866) 634-2247
- Send Encrypted email: partnerexperience@ahcusa.com
- Access BOB online: agents.alignmenthealthcare.com
- Commission questions: commissions@ahcusa.com
- FAX Applications: 562-207-4623
- Medication search: www.alignmenthealthplan.com
- Pharmacy: www.alignmenthealthplan.com Click on FIND A PHARMACY
- Event Submission: Email- nc_events@ahcusa.com
- Provider overview
LIBERTY
Matt Sherrill- 910-633-5347
Adrian Liggins- 910-818-2986
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