Phone: 866-714-9301
Fax: 866-756-5514
Broker Services: 866-714-9301
-Think Agent Tech Support extension 5, DSNP verification line extension 7
Broker Rep: Clint Hill 336-963-0403
Application fax numbers are on the application
Member Service issues 800-282-5366
2023 OTC catalog nat: for our other plans in NC that aren’t DSNP and aren’t H5521-081, H5521-139, H5521-168
2023 OTC catalog value: for H5521-081, H5521-139, and H5521-168
2023 DSNP_OTC catalog: for our DSNP plans. Keep in mind they will have combined OTC & Healthy Foods. They will receive a card to use at participating locations.
Phone: 800-309-3163
Fax: 877-889-9936
Fax for 2021 DUAL ONLY paper applications: 877-889-9923
*2021 DUAL applications are unique to all other Humana paper applications
Humana Commissions for Biz written PRIOR TO August 24 2020: 877-596-4538
Commissions for Biz written PRIOR TO August 24 2020 email: TPAComm@aiasvcs.com
Humana spending account card guide
Humana Dental Out of Network claim info
Humana OTC Benefit link for ordering
Phone: 888-381-8581
Fax Application: 888-950-1170
DO NOT SEND IN SCOPE - JUST KEEP
Application Submission Guidelines
UHC Medicare Solutions Operations Guide
VOICE SIGNATURE INFO: For detailed instruction on how to use Voice Signature including what to do before launching the tool (obtaining a Scope of Appointment, ability to do a conference call, etc.), please review the job aid available on Learning Lab (Learning Lab>Content Library>LEAN).
Phone: 919-815-4245
Fax: 866-388-1521
Order supplies and agent portal
2023 Wellcare Hospital Network Map
888-868-5598
Medicare Sales Team contact info
Commission portal (Savers)
OTC stores:
CVS
Discount Drug Mart
Dollar General
Duane Reade
Family Dollar
Fred’s
Giant Eagle
H-E-B
Rite Aid
Walgreens
Walmart
Phone: 833-905-1311
2023 Certification
You’ll use Blue Cross NC tools and process to enroll Experience Health members. You’ll see Experience Health Medicare Advantage HMO in the list of products available to quote and enroll in PABOL.
Link to all resources - OTC, Directories etc
Cigna Agent Resource Line-866.442.7516 or CARL@cigna.com
John Lightcap
Broker Sales Manager – Carolinas
11016 Rushmore Drive
Charlotte, NC 28277
Cell: 704-430-8226 Fax: 877.730.3874
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